Decora Smart Wi-Fi | Leviton Product Support

Support Videos

• Video - Which Leviton Decora Smart Wi-Fi Product is Right for Me?
• Video - How to Install a Single Pole Decora Smart Wi-Fi 2nd Gen Dimmer or Switch
• Video - How to Identify a Neutral Wire
• Video - How to Set up a Leviton Wi-Fi Smart GFCI Outlet
• Video - How to Install a Decora Smart® 3-Way Switch/Dimmer using a Matching Companion (DD0SR-DLZ / DD00R-DLZ)
• Video - How to Install Leviton DAWSC and DAWDC Decora Smart Wire-Free Anywhere Companion Switches & Dimmers
• Video - How to Install Leviton D215S and D26HD Decora Smart Wi-Fi 2nd Gen Switches and Dimmers
• Video - How to use the My Leviton app to create schedules and customize Decora Smart Wi-Fi devices
• Video - How to customize the settings on your D2MSD Decora Smart Motion Sensing Dimmer Switch

• Video - Choosing the right LED Bulb and Dimmer Combination
• Video - How to Connect Amazon Alexa to Decora Smart® Wi-Fi for Voice Control
• Video - Bringing Leviton Decora Smart Wi-Fi and Ring Together With the Amazon Alexa App
• Video - How to Install Decora Smart® Voice Dimmer with Amazon Alexa Built-in: DWVAA
• Video - How to Connect Google Assistant to Decora Smart® Wi-Fi for Voice Control
• Video - How to Install Decora Smart® Wi-Fi 600W Dimmer: DW6HD
• Video - How to Install Decora Smart® Wi-Fi 1000W Dimmer: DW1KD
• Video - How to Install Decora Smart® Wi-Fi 15A Switch: DW15S

Product Information

• How do I Pair a DAWDC Anywhere Companion Dimmer to a D23LP Plug-In Dimmer?
• How Do I Determine What Leviton Switch Is Installed?
• Does the D215O Decora Smart Wi-Fi Outdoor Plug-In Switch act as a timer?
• When using the D215O Decora Smart Wi-Fi Outdoor Plug-In Switch, do I have to set a schedule for my exterior lights or will they adjust automatically?
• Can I control the D215O Decora Smart Wi-Fi Outdoor Plug-In Switch from a light switch inside my house?
• Can the D215O Outdoor Plug-In Switch handle the rigors of outdoor use?
• Does the D215O Decora Smart Wi-Fi Outdoor Plug-In Switch support Matter?
• How do I Pair a DAWDC Anywhere Companion Dimmer to a D26HD Smart Dimmer?
• How do I Pair a DAWSC Anywhere Companion Switch to a D215S Smart Switch?
• How do I Pair a DAWSC Anywhere Companion Switch to a D215R Tamper-Resistant Outlet?
• How do I Pair a DAWSC Anywhere Companion Switch to a D215P Plug-In Switch?
• Are Leviton Decora Smart Dimmers Forward Phase or Reverse Phase?
• Are Color Change Kits Available For The D2MSD?
• Can I Add A Decora Smart Wi-Fi Product To An AFCI Or GFCI Protected Circuit?
• Where is the Decora Smart Wi-Fi Serial Number Located?
• Setting D2MSD Decora Smart® Wi-Fi Motion Sensing Dimmer Sensitivity and Ambient Light Level
• Can I Connect 2 D2MSD Traveler Wire To a 3-way/multi-way?
• Can I Create a Switched Outlet Using The D215R Decora Smart® 2nd Gen Wi-Fi Switched Tamper Resistant Outlet?
• How Many Devices Can I Connect To A MLWSB And What Is The Wireless Coverage Area?
• What Wires Do I Need To Install The Decora Smart® No-Neutral Products
• How can I control a Decora Smart® No-Neutral Dimmer or Switch in a 3-Way or Multi-Way Application?
• What App Do I Need To Use With My Leviton Smart Dimmer Or Switch?
• Can the Buttons On The DW4BC or D2SCS Be Custom Engraved?
• What Batteries do the DAWDC and DAWSC Anywhere Companion Use?
• Do I Need To Connect a Gen 2 Decora Smart Wi-Fi Device to an App or Wi-Fi to use an Anywhere Companion?
• Are Decora Smart Products "UL Listed"?
• What Streaming services are supported by the DWVAA?

Product Information

• What is the difference between Decora Smart® Wi-Fi Part Numbers?
  
• Are Anywhere Companions Offered In Colors Other Than White?
• How Do I Connect A Load To A DAWDC or DAWSC Anywhere Companion?
• What Products Are Compatible With the Anywhere Companion?
• Is Decora Smart® Wi-Fi Secure?
• How Much Bandwidth Does My Decora Smart® Wi-Fi Device Use?
• How Should I Clean My Decora Smart® Product?
• How Do I Know If My Decora Smart® Wi-Fi is 1st or 2nd Generation
• How do I change the color of my Decora Wi-Fi product?
• What is the wireless range of the an Anywhere Companion?
• Leviton Has Released Decora Smart® Wi-Fi 2nd Gen Switches and Dimmers. What Is Different From Leviton Wi-Fi 1st Gen Devices?
• What is Leviton Decora Smart® Wi-Fi?
• How can I get assistance with Decora Smart products?
• Where Can I Purchase Decora Smart® Wi-Fi Devices?
• How do I dim Electronic Low Voltage (ELV) or 0-10V lighting loads with Decora Smart® Wi-Fi?
• What bulb types do Decora Smart® Wi-Fi dimmers support?
• Can I install a Decora Smart Wi-Fi Device Outside, in an Attic or an Unheated Garage?
• What are the network requirements and maximum capacities for My Leviton Connected Wi-Fi Devices?
• Why does Decora Smart® Wi-Fi Require Internet Access?
• Can I use a Cellular Hot Spot as my Internet Connection with Decora Smart® Wi-Fi?
• What can the DWVAA Decora Smart® Voice Dimmer do?
• What do I need to make the DWVAA Voice Dimmer Work
• How do I put the DWVAA Voice Dimmer into Enrollment Mode
• Do I still need an Amazon Echo with the DWVAA Voice Dimmer
• How can I control Decora Smart® Wi-Fi devices when I'm away from home?
• How many wireless devices can I connect to my home network?
• If I lose Internet will my programmed schedules still occur?
• What are my options if I move to a new physical residence?
• Does Leviton Integrate Decora Smart® Wi-Fi with Partners?
• Can I purchase used Decora Smart® Wi-Fi products?
• What Countries can I use Decora Smart® Wi-Fi?
• I have X-10 or DHC in my home and need to upgrade, what should I purchase?

My Leviton App - Setup and Configuration

• Can Motion Detection be Scheduled with a D2MSD Motion Sensing Dimmer?
• How can I delete my My Leviton account?
• How do I change the Fade Rate for my Decora Smart Wi-Fi Dimmer?
• When turning a Decora Smart dimmer on/off via a schedule, will it follow a device’s configured on/off fade rate?
• Does My Leviton App Support 2 Factor Authentication?
• How Do I Customize The My Leviton Dashboard?
• What Is the My Leviton Dashboard and How Do I Use It?
• How do I find the MAC address for my Decora® Smart Wi-Fi Device?
• Can I Control Decora Smart® Wi-Fi 2nd Gen Switches and Dimmers From My Apple Watch?
• How Do I Use The D2SCS Decora Smart® Wi-Fi Scene Controller Switch With HomeKit?
• Connecting to Amazon Alexa - Alternate Method
• Can I Temporarily Snooze a D2MSD Wi-Fi Motion Sensing Dimmer so Lights will not Turn On or Off with Motion?
• Can I Turn On Additional Lights With the D2MSD Wi-Fi Motion Sensing Dimmer?
• How Can I Use a D2MSD Decora Smart® Wi-Fi Motion Sensing Dimmer With HomeKit
• How To Use the D2MSD Decora Smart® Wi-Fi Motion Sensing Dimmer Guidelight
• What is the Difference Between Occupancy and Vacancy Modes And How Do I Switch Between Modes?
• Adding Decora Smart® DN No-Neutral Dimmer Or Switch to HomeKit Using a My Leviton Account
• Add a Decora Smart® No-Neutral Device to the My Leviton App
• What Are My Leviton Residence Night Settings for Dimmers and How Do I Use Them?
• How Do I Create a Room Scene?
• How Do I Change the My Leviton User E-Mail Address?
• Add a 2nd Gen Decora Smart® Wi-Fi Device to the My Leviton App
• Can I Use Biometrics (Fingerprint or Face ID) To Log Into A My Leviton Account?
• Why Can't I Pair My Anywhere Companion?
• Why Can't I Use A Name More Than Once In The My Leviton App?

My Leviton App - Setup and Configuration

• How Do I Configure the Buttons On the DW4BC Or D2SCS Controller
• Can I Turn The Backlight For My DW4BC Or D2SCS Controller On or Off?
• When enrolling a Decora Smart® Wi-Fi Device, my Mobile Device cannot Connect to the Leviton Device in the Wi-Fi Settings
• My DWVAA will not Enroll To My Wi-Fi Network
• My DWVAA Voice Dimmer is Connecting to Wrong Amazon Account
• How Do I Change the Order Of Rooms In My Residence?
• How to I Change the Order of Lights in a Room?
• What are the password requirements for a My Leviton Account?
• Can someone access my system and control my lights or access my data?
• Does Leviton sell or share data collected thru the My Leviton app?
• The New App Experience - August 2020 Update
• My Leviton Changing your device icon
• I Can't Connect my Device to my Wi-Fi Network
• Add a 1st Gen Decora Smart® Wi-Fi Device to the My Leviton App
• Add a DWVAA Voice Dimmer to the My Leviton App
• Can I add friends and family as additional My Leviton Users?
• I tried my password several times and I'm now locked out, what can I do?
• During enrollment what do the colors of the Status LED mean?
• How to create a My Leviton Account and Residence
• What is a My Leviton account?
• What is an Activity?
• Does everyone in my house have to share the same password?
• What app do I need to use with my Decora Smart Wi-Fi devices?
• How Do I Return My Decora Smart® Wi-Fi Device to Factory Default
• When enrolling a Decora Smart® Wi-Fi device, my Wi-Fi network does not show in the list of available networks
• Can I have a device automatically turn off after a period of time?
• Configuring the Locator LED on Decora Smart® Wi-Fi Devices
• Configuring the Dim Bar LED Behavior on a Decora Smart® Wi-Fi in-wall Dimmer
• How Do I Create a Schedule?
• Can I have more than one Residence
• Can I randomize lighting to make my home look lived in when I'm away?
• How do I remove a Decora Smart® device from my account?

Matter

• Decora Smart Wi-Fi 2nd Gen Matter Support
• How do I Join the Matter Early Access Program (EAP)?
• How do I Update my Decora Smart Wi-Fi 2nd Gen Device to Support Matter?
• What Matter Hubs/Controllers are Supported?
• Will Updating Decora Smart Wi-Fi 2nd Gen Devices with Matter Firmware, that are Currently Connected to Apple Home via HomeKit, affect their Connectivity to Apple Home?
• How do I view the Matter pairing code for my Decora Smart Wi-Fi 2nd Gen device?
• How Do I Add a Decora Smart Matter Device to the Apple Home App?
• Do Decora Smart Matter Devices work with Orbi Wi-Fi Networks?

Device Wiring

• How Do I Know If I Have An Earth Ground?
• How Do I Change Or Install A Color Change Kit
• Will my Ceiling Fan work with the DW4SF or D24SF Fan Speed Controller?
• Do I need a Neutral Wire for In-Wall Devices?
• How do I know if I have a Neutral?
• Can I Connect the Neutral Terminal (marked WH) to Ground?
• Can I install Decora Smart® Wi-Fi in a metal box?
• I have two switches that control one light. When installing Decora Smart® Wi-Fi devices do I need to replace both switches?
• After installing device and applying power, it doesn't function and the LED doesn't turn on
• My Decora Smart Wi-Fi Device Powers On, but my Lights won't Turn On
• My Decora Smart® Wi-Fi Device Powers On, but I'm Unable to Control my Light
• The Circuit Breaker or GFCI Outlet Trips when I try to Turn the Light On

Troubleshooting After Installation

• Checking for and Updating Firmware on Decora Smart® Wi-Fi Devices
• If I manually turn off a D2MSD Decora Smart® Wi-Fi Motion Sensing Dimmer, should the lights turn back on with motion?
• Can I Toggle More Than One Light From A Scene Controller Button?
• Why did my 3-way Remote Stop Working with my 1st Generation Switch?
• How Do I Find The MLWSB Bridge In The Apple Home App?
• How do I Reconfigure the Wireless Settings for 2nd Gen Decora Smart® Wi-Fi Products?
• What Happens To Schedules When My Leviton Devices Are Reset Or Deleted?
• What Happens To A DN Switch or Dimmer If The Decora Smart® Wi-Fi Bridge (MLWSB) is Unplugged
• How do I Determine If I Have A Good Connection Between My Decora Smart® Wi-Fi Bridge (MLWSB) and DN Switch or Dimmer?
• If I Have Multiple Decora Smart® Wi-Fi Bridges (MLWSB) How Do I Connect To The Bridge With The Best Signal?
• My Alexa Skill Is Disconnected, How Do I Reenable The Skill?
• My Devices Are Showing As An Unassigned Device, What Does This Mean?
• Can I change my DWVAA Decora Voice Dimmer to Spanish or French?
• Re-establishing An Anywhere Companion Connection To A Wi-Fi 2nd Gen Switch or Dimmer
• Lights are randomly turning on/off with no schedule configured
• My Decora Smart® Wi-Fi Fan Controller Will Not Allow My Fan To Turn At Full Speed
• What Should I Do If I Receive An Error Message "Local Wi-Fi Network Failure" During a Firmware Update

Troubleshooting After Installation

• When I Press And Hold The Dim/Bright Bar On My DAWDC Anywhere Dimmer Companion The Light Level Does Not Change
• New Dimmer feature in 1.5.71 firmware: Double Tap
• Unable to Enroll a Wi-Fi Device with Unknown Error or Discover Failure
• When I Open the My Leviton App, Existing Devices Have Disappeared
• When using my DWVAA with another Alexa device they both respond to a single command
• I am Running iOS 14 and When I Try To Enroll a Device the Icon Spins and Will Not Connect
• My Leviton Devices did not reconnect after a power outage
• My bulb does not dim all of the way or flickers when I dim too low
• What do I do if I change my wireless router or SSID and/or Wi-Fi network password?
• Unable to Manually Turn a Leviton Decora Smart® Device On or Off
• Decora Smart® Devices are Showing as Disconnected in the My Leviton App
• Schedule not Running - Enter or Re-enter Residence Address
• Schedule not Running - Confirm your Time Zone
• Schedule not Running - Create a New Residence
• How do I Reset the DWVAA Voice Dimmer to Factory Defaults
• When Adding a Decora Smart® Wi-Fi Device, the My Leviton App gets Stuck on Step 5 of 7
• How do I Reconfigure the Wireless Settings for 1st Gen Decora Smart® Wi-Fi Products?
• Are there any diagnostics to know if the device is connected to Wi-Fi or the cloud?
• When adding a device, a "Device is enrolled to another account" message is displayed

Product Documentation

• D26HD: Decora Smart Wi-Fi (2nd Gen) 600W Dimmer
• D26HD with Matter: Decora Smart Wi-Fi (2nd Gen) 600W Dimmer
• D215S: Decora Smart Wi-Fi (2nd Gen) 15A Switch
• D215S with Matter: Decora Smart Wi-Fi (2nd Gen) 15A Switch
• D23LP: Decora Smart Wi-Fi (2nd Gen) Mini Plug-In Dimmer
• D23LP with Matter: Decora Smart Wi-Fi (2nd Gen) Mini Plug-In Dimmer
• D215P: Decora Smart Wi-Fi (2nd Gen) Mini Plug-In Switch
• D215P with Matter: Decora Smart Wi-Fi (2nd Gen) Mini Plug-In Switch
• D2MSD: Decora Smart Motion Sensing Dimmer
• D24SF: Decora Smart Wi-Fi (2nd Gen) Fan Speed Controller, Single Pole or 3-Way
• D2SCS: Decora Smart Wi-Fi (2nd Gen) Scene Controller Switch
• D215R: Decora Smart Wi-Fi Tamper-Resistant Outlet 2nd Generation
• MLWSB: Decora Smart Wi-Fi Bridge
• DN15S: Decora Smart No-Neutral Switch
• DN6HD: Decora Smart No-Neutral Dimmer
• Decora Smart Wi-Fi 2nd Generation Firmware Release Notes

Product Documentation

• DAWSC-1BW: Decora Smart Wi-Fi Anywhere Switch Companion
• DAWDC-1BW: Decora Smart Wi-Fi Anywhere Dimmer Companion
• DW6HD: 600 Watt Wi-Fi Dimmer
• DW1KD: 1,000 Watt Wi-Fi Dimmer
• DW15S: 15 Amp Wi-Fi Switch
• DD0SR: Decora Digital™/Decora Smart® Switch Companions
• DD00R: Decora Digital™/Decora Smart® Matching Dimmer Companion
• DW4SF: 4 Speed Wi-Fi Fan Controller
• DWVAA: 300 Watt Wi-Fi Voice Dimmer with Alexa Built In
• DW4BC: Wi-Fi 4 Button Controller
• DW15R: 15 Amp Tamper Resistant Wi-Fi Outlet
• DW15P: 15 Amp Wi-Fi Plug-in Outlet
• DW3HL: 300 Watt Wi-Fi Plug-in Dimmer
• DW15A: 15 Amp Wi-Fi Plug-in Outlet

Integration Partners

• Does My Leviton work with Sonos
• Can I Integrate Google Nest Home / Away With My Leviton Home / Away Modes
• Can I Integrate My Leviton With Google Nest Presence Detection?
• How Do I Disable The My Leviton Skill From My Amazon Alexa Account
• How Do I Unlink My Google Home Account From My Leviton
• Does Decora Smart® Wi-Fi work with Schlage Encode Wi-Fi Locks?
• Do Second Gen Decora Smart® Wi-Fi Products work with Apple HomeKit Technology?
• Does Decora Smart® Wi-Fi work with Yale or August Wi-Fi Locks?
• Is There A Way To Turn Lights Off When I Leave Or On When I Arrive Home?
• I would like to integrate my Decora Smart® Wi-Fi devices to my app, PC software or control system
• Does Decora Smart® Wi-Fi work with Amazon Alexa?
• Does Decora Smart® Wi-Fi work with Google Assistant?
• Does Decora Smart® Wi-Fi work with Samsung SmartThings?
• Does Decora Smart® Wi-Fi work with IFTTT Platform?
• Do First Generation Decora Smart® Wi-Fi Products work with HomeKit?