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Schedule not Running - Confirm your Time Zone

If a schedule is not running at the designated time, it may be because the Decora Smart Wi-Fi device has the incorrect time.

First try, Entering or Re-entering the Residence Address:
https://decorasmartsupport.zendesk.com/hc/en-us/articles/360017962454-Schedule-not-Running-Enter-or-Re-enter-Residence-Address

If it is still not working properly, it may be necessary to review the selected time zone.

In the My Leviton app, select the menu (≡)  in the upper-right corner.

Select Residence Settings to edit the Residence.

Devices
Devices

Under the section titled My Locations, select your residence name and then select Location.

Devices
Devices

Select Enter Manually then use the Time Zone drop down list to select your current time zone and then select Save

Devices
Devices
Devices
  • Eastern Time Zone:  America/New_York
  • Central Time Zone: America/Chicago
  • Mountain Time Zone: America/Denver
  • Western Time Zone:  America/Los_Angeles

Now, create a test schedule and see if it runs at the designated time.

If it is still not working, try Creating a New Residencehttps://decorasmartsupport.zendesk.com/hc/en-us/articles/360017967154-Schedule-not-Running-Create-a-New-Residence