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Leviton UK Privacy Policy

Leviton UK Privacy Policy

Updated May 2022

Leviton UK is committed to protecting your privacy. This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you or your computer interact with the Leviton UK Website Leviton Network Solutions Europe (levitonemea.com) (the “Website”). We ask that you read this Privacy Policy carefully as it contains important information about how we process your personal data.


Purpose of this privacy policy

This Privacy Policy provides information on how Leviton UK collects and processes your personal data through your use of the Website, including any data you may provide through the Website when you sign up for our mailing lists, download white papers, or purchase a product or service.

The Website is not intended for children, and we do not knowingly collect data relating to children under the age of 18.

It is important that you read this Privacy Policy together with any other privacy policy or notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

Additionally, the Website or Leviton UK may provide additional information or link to third-party sites, products, and services. Related services and offerings with links from the Website, including the Leviton US website and vendor sites, have their own privacy policies that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in the services offered on the Website are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third-parties, we are not responsible for the privacy practices or content of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third-parties before you provide any personal information or complete any transaction with such parties.


Leviton UK is the controller and responsible for your personal data (collectively referred to as Leviton UK, "we", "us" or "our" in this Privacy Policy). Leviton UK may share information with its other affiliated or related entities. Affiliated or related entities are governed by the Leviton Privacy Policy located at https://www.leviton.com/en/privacy-policy.

You have the right to make requests to Leviton UK such as information about your personal data that is being processed by us, erasure of your personal data, and to object to or restrict the processing of your personal data for certain purposes (such as direct marketing). Full list of your rights are provided in Section 8 of this Privacy Policy.

To make such a request, please send a request using the contact information below and include your first and last name, address, in what capacity you have interacted with Leviton UK online, and include “GDPR Personal Data Request” in the subject line. This will assist us in dealing with your request.

Contact details

If you have any questions about this Privacy Policy or our privacy practices, please contact Leviton UK the following ways:

Full name of legal entity: Leviton Manufacturing UK Limited

Email address: infoEurope@leviton.com

Postal address:

Leviton Manufacturing UK Limited
Viewfield Industrial Estate
United Kingdom

You have the right to make a complaint at any time to the relevant data protection supervisory authority in relation to our processing of your personal data. For the UK, this is the Information Commissioner's Office (“ICO”). Its contact details can be found on its website at Make a complaint | ICO. We would, however, appreciate the chance to deal with your concerns before you approach the data protection supervisory authority so please contact us in the first instance.


Personal data means any information about an individual from which that person can be identified or is potentially identifiable. It does not include data where identifiers have been removed such that individuals cannot be identified (and could not be re-identified using data that is readily available) (anonymous data).

When you use or connect to the Website through your computer or a mobile device, Leviton UK collects certain information from and about its users in a few ways: directly from our web server logs, from the User, with the aid of cookies, with web beacons, and through the use of website analytics through a third-party service provider.

Leviton UK will automatically collect technical data about your equipment, browsing actions and patterns. We may also receive technical data about you if you visit other websites employing our cookies or from third-parties or publicly available sources. Other information that may be collected depends on the section of our site that the user accesses, but may include identity data, contact information, financial or transaction data, product preferences, usage data, and communication preferences.

A large portion of the Website can be accessed by the general public without a need to share any kind of personal information. In those areas of the site, the information collected may include IP (Internet Protocol) address, domain name, session length, etc. Leviton UK may also collect data for administrative purposes, such as data security, site maintenance and functionality, analytics, and improvements, etc.

Visitors to the Website can fill out forms to register to create an account, access the Website, enter contests, promotions, or surveys, submit inquiries or feedback, and download software or download or subscribe to informational, promotional, or marketing materials. When you register for an account or fill out forms, we will request some personal information such as your name, address, e-mail, telephone number or fax number and location.

Leviton UK does not collect, store, or see any customer financial or credit card information.

We may share or receive personal data about you from various third-parties and public sources, including, but not limited to the following, for the purposes listed in the Purposes of Processing Your Personal Data section below:

  • Analytics providers (such as Google, based outside the UK) – Names, contact information, location, preferences for the purpose of improving our website and user experience and business analytics.
  • Search information providers – Search results, location, email addresses.
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services-Names, email addresses, physical addresses, employer names and location,
  • Identity and Contact Data from data brokers or aggregators
  • Identity and Contact Data from publicly available sources (such as Companies House and the Electoral Register based inside the UK)

Leviton UK is committed to protecting your personal data from unauthorized access by having various administrative and technology safeguards in place. Most browsers will show a lock icon in the bottom status bar on secure pages.

Any other communication you transmit to the Website, such as questions, comments, suggestions, or the like, will not be encrypted or otherwise secured or treated confidentially.

Leviton UK collects and shares aggregated and anonymised site statistics with its affiliates and strategic partners to help enhance its service offerings but does not sell personal data to third-party marketing companies.

If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.


We will only use your personal data in accordance with applicable law. Most commonly, we will use your personal data in the following circumstances:

Purposes of Processing Your Personal Data

Leviton UK may use or disclose the personal data collected for one of more of the business purposes listed below, subject to your right to opt-out of such collection or use where such rights is applicable. If we collect, disclose, or sell personal data for a business purpose, we require the recipient to both keep that personal data confidential and not use it for any purpose other than that specified by Leviton UK. If a third-party purchaser of your personal data wants to resell it, the purchaser is required by law to provide you with explicit notice and an opportunity to opt-out of further sales. The business purposes for collection or disclosure of personal data are as follows (with the relevant lawful ground of processing specified):

PurposeLawful Ground of Processing
To fulfil the reason you provided the information, to provide you with support, and to respond to your inquiriesLegitimate Interests
To develop the Website and productsLegitimate Interests
To maintain the safety, security, and integrity of the Website, products, and servicesLegitimate Interests
To create, maintain, customize, and secure your accountLegitimate Interests
To process your requests or purchasesContract Performance
To personalize the Website experience, and to deliver content and product and service offerings relevant to your interests, including marketing communications through the Website, third-party sites, and via email or text messageConsent, where required by law. This may include soft opt-in where applicable.
To respond to law enforcement requests and as required by applicable law or court orderLegal Obligation
As described to you when collecting your personal data, subject to an additional privacy notice or as otherwise set forth in the GDPRConsent, where required by law.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by Leviton UK or its affiliates is among the assets transferredLegitimate Interests

Lawful Ground for Processing Your Personal Data

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data, as we have briefly set out above. Most commonly, we will collect and/or process your personal data in connection with the following:

  • Where it is necessary for our legitimate interests (or those of a third-party) and your interests and fundamental rights do not override those interests. We are permitted to process your personal data if it is based on our “legitimate interests” i.e. we have good, sensible, practical reasons for processing your personal data which is in the interest of Leviton UK. To do so, we have considered the impact on your rights and interests and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible. The section “Purposes of Processing Your Personal Data” above explains the personal data processed on this basis and the relevant legitimate interests pursued.
  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where we need to comply with a legal obligation including, but not limited to, applicable regulatory rules and make mandatory disclosures to government bodies and law enforcements.
  • Where we have your consent. You have the right to withdraw consent at any time by contacting us.

Please contact us in accordance with Section 1 of this Privacy Policy if you need further information about the specific legal ground we are relying on to process your personal data.


You can ask us or third-parties to stop sending you marketing messages at any time by submitting an opt-out request or by following the opt-out links on any marketing message sent to you. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions. To exercise your data protection rights (full list of your rights are provided in Section 8 of this Privacy Policy) such as the right to request from Leviton UK information about your personal data processed, erasure of your personal data, and restriction of the processing of your personal data, please contact Leviton UK in accordance with Section 1 of the Privacy Policy.


You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Leviton UK uses cookies, including Google Analytics, to improve functionality, personalize your website experience, and collect data for analytics to improve overall user experience. For a complete list of the cookies we use, please contact us at infoEurope@leviton.com.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us in accordance with Section 1 of the Privacy Policy.

If we need to use your personal data for additional purposes, we will notify you and we will explain the legal basis which allows us to do so. We will also update this policy.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We may share your personal data with third-parties, including internal third-parties (other Leviton UK affiliated or related entities), external third-parties (such as vendors and service providers, including, but not limited to cybersecurity companies, analytics companies, market researchers), and third-parties to whom we may choose to acquire, sell, transfer or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy. We do not sell your personal data to any third-parties.

We will only disclose your personal data to the aforementioned third-parties (i) to fulfill your service requests; (ii) if such disclosure is required by applicable law, regulation, legal process, or law enforcement or government regulatory authorities, in which case we shall give you as much advance notice as is reasonably practicable in order to allow you to limit or restrict such disclosure; or (iii) is required to be disclosed in order for us to protect our legal rights or defend against liability; or (iv) in connection with a company reorganization, merger, acquisition, or sale.

We require all third-parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with us, you acknowledge our processing of personal data in this manner.

We share your personal data within Leviton UK’s related and affiliated entities, including, but not limited to Leviton Manufacturing Co., Inc located in USA. In addition, we may also share your information with service providers, such as cloud service providers. This will involve transferring your data outside the UK. Whenever we transfer your personal data out of the UK, we ensure an equivalent degree of protection is afforded to it by ensuring that appropriate safeguards are implemented. We will only transfer data to countries deemed to have adequate levels of protection for personal data (i.e. provides an equivalent level of protection of personal data as the UK data protection framework), or where this is not the case we will put in place European Commission approved standard contractual clauses to give the personal data the same protection it has in the UK. We will also conduct a risk assessment of the laws and practices around data protection in the destination country.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK. To opt out of such transfers, please contact us in accordance with Section 1 of this Leviton UK Privacy Policy.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third-parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality as well as other obligations as required by law.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

For more information about how long we keep your personal data for, please contact us in accordance with Section 1 of this Privacy Policy.


Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us in accordance with Section 1 of this Privacy Policy.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could limit or refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Changes To This Privacy Policy

Leviton UK may update this Privacy Policy from time to time. When we do, we will also revise the "updated" date at the top of this Privacy Policy page. We encourage you to regularly review this Privacy Policy to stay informed about how we are helping to protect your personal data. Your continued use of the service constitutes your agreement to this Privacy Policy and any updates.