Selected products added to your list. To view the list, Click here

Canada Careers

Canada Careers Banner

Field Service Technician - British Columbia

About the role

Reporting to the Projects Manager, the incumbent is responsible for serving the end users by commissioning and servicing systems and products, principally lighting control systems. S/he will establish commissioning or service plan by studying system requirements and specifications; gathering components and parts as per bill of material; completing installation as required; programming functions and performing acceptance tests. S/he will also provide training to end users on operation and basic maintenance of systems.


Commissioning & Servicing:

  • Studies specifications, drawings, and bills of material for specific jobs for the purpose of integrating components into a system operating as per specifications.
  • Completes installation of equipment, components, and devices not part of the scope of work of an electrical contractor;
  • Services existing installations by analyzing work orders and modifying, adding to, or changing as per requests and complaints;
  • Conducts maintenance tests;
  • Trains end users on the operation and basic maintenance of their systems.

Quality Assurance:

  • Receives work requests, studies as-built diagrams, drawings, and specifications;
  • Tests and troubleshoots systems and components;
  • Determines root cause of failures of equipment to perform as intended;
  • Determines requirements to solve problems.

Field Work Organisation:

  • Plans for upcoming field trips; keeps tools and test equipment complete and in good working order;
  • Documents service and installation actions by completing forms, reports, logs, and records;
  • Identifies solutions, suggests improved methods and techniques to fellow field technicians;
  • Recommends system improvements to Product Management;
  • Manages competing priorities in a complex environment;
  • Uses appropriate security and safety procedures.

Technical Sales:

  • Promotes equipment and systems to end users as part of a technical presentation in conjunction with Sales representation, specifically in highly complex technical fields.
  • Supports the sales team by advising on techniques to achieve specified functionalities in efficient and effective manners.

Responsibilities continued


  • Perform special assignments as required by his/her supervisor.
  • Ensure that the International Standards Organization (ISO) related requirements of documenting all pertinent transactions and communications are adhered to.


  • Diploma in an appropriate trade such as master electrician or maintenance electrician, or a college or Technical School degree as electrical/electronic technician or technologist.
    • A BICSI Certification and IATSE membership, would also be considered as assets
  • Ability to read schematic drawings, Bluebeam, Visio and AutoCAD an asset.
  • Ability to utilize test equipment and hand tools to perform work.
  • Analytical and problem-solving skills.
  • Interpersonal skills to interact with customers, team members, and support personnel.
  • Ability to convey a professional image and deal confidently with technical problems.
  • Customer service, telephone, and verbal communication skills an asset.
  • Ability to work on a flexible schedule.
  • Ability to represent Leviton in a sales situation a definite asset.

What we offer

  • Work-life balance
  • A stimulating and friendly work environment 
  • Complete group insurance program & group RRSP 
  • Employee assistance program
  • Recognition programs 
  • Skills development program

Join our team now! Send us your CV with a cover letter to recrutementcanada@leviton.com

About Leviton

At Leviton, we build what’s next to light, power, and connect everyday spaces, from electrical, to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers’ lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It’s about each person bringing skills and passion to a challenging and constantly changing world.